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Upgrade Your Communication Skills

Find Out How Improving Your Communication Skills Can Help You Get Just About Anything You Want

Created byDr. Elisaveta Pavlova
BeginnerUpdated Feb 24, 2025

What You'll Learn

  • check_circleHow active listening improves communication
  • check_circleCommon types of listening - there's more than one!
  • check_circleTechniques for becoming a better listener
  • check_circleHow to improve communication using non-verbal cues
  • check_circleHow to better understand non-verbal cues so you can respond appropriately
  • check_circleHow to recognize when emotions are leading the conversation
  • check_circleHow to ask the right questions the right way to get the answers you really want or need
  • check_circleHow to upgrade your communication skills in your personal, professional, and social life

About This Course

Did you know that when you communicate well, you are more likely to get what you want out of life? It's true. Whether you're trying to get your colleague, partner, or children to listen or discussing a raise with your boss, effective communication is the key to reaching your goal.

Every aspect of life depends on good communication, which involves more than just speaking well. Effective communication includes active listening, asking the right questions, and interpreting body language.

Unfortunately, many people struggle with effective communication. They let their emotions take over, leading to frustration, yelling, taking offense, and other communication breakdowns. They struggle to ask the right questions to obtain the answers they seek. They may not realize they are only hearing part of the message. All these factors can lead to disastrous conversations.

If you often feel unheard, frustrated with conversations, or unable to achieve your desired outcomes, this course is for you.

 

Course Content

4 activities • 24 videos • duration: 1h 38m

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MODULE 17 videos • 26 min
  • videocamIntroduction and what you will learn
    Duration 2:25
  • videocamHow active listening improves communication
    Duration 5:16
  • videocamTechniques for becoming a better listener
    Duration 3:10
  • videocamExamples of better listening skills
    Duration 3:17
  • videocamExamples how better listening skills improve your career
    Duration 3:51
  • videocamMany types of listening
    Duration 2:59
  • videocamStages and common misconceptions
    Duration 5:40
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MODULE 25 videos • 21 min
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MODULE 36 videos • 24 min
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MODULE 46 videos • 24 min

Your Instructor

Dr. Elisaveta Pavlova

Psychologist & Training Expert

menu_book24 courses
star669 reviews

Dr. Elisaveta Pavlova, Ph.D., Ms, CEDS, IE-Pro, EDIT-I • Doctor in Psychology, Master in Counseling Psychology, BA with Double Majors in Psychology and Human Relations from Concordia University in Canada • More than 17 years of experience in working at individual and group psycho-educational, and Human-Centred type of counseling face to face, online CBT therapy, counseling parents and leading groups for eating disorders (ED), and related fields and conditions such as anger and emotions management, anxiety, depression, stress, sleep problems, interpersonal conflicts, social dificultes, binge, restrictive and emotional eating, self-esteem, confidence, body image • 90 hours Counseling (Based on Carl Rogers' Humanistic Perspective) & Active Listening Training at Peer Support Program in Concordia University, Montreal, Canada • Active listening and problem-solving phone counseling training at Tel-Aide Organisation, Montreal, Canada • Trained in internet-delivered cognitive behavior therapy (iCBT) in clinical practice. This Australian CPD program provides a cognitive-behavioral model of emotional well-being and strategies that clients can use to manage the symptoms of stress, anxiety, depression, and various other problematic psychological conditions • Extensive practice in online counseling and iCBT for 7 Cups, Onlinetherapy.org, and Just Answer • Partnering Clinician for "THIS WAY UP" internet-delivered cognitive behavior therapy platform • Trained as a therapist in the Oxford University Therapy Program: CBT-E, which is the leading evidence-based therapy for EDs. • CEDS-Certified Eating Disorders Specialist and a Member of the International Association of Eating Disorders Professionals, iaedp™, • EDIT™ Certified I - Eating Disorder Treatment Clinician, trained at the American EDIT Institute for Intuitive Therapy. • Dr. Elisaveta Pavlova is a Self-Esteem Elevation and Self-Confidence Coach at the American Center for Personal Reinvention, • Certified Life Coach and a Career Coach at The Coaching Academy of North America, • She is a Certified Body Positive Therapist from the Body Positive Institute and a Certified Professional Consultant in the Intuitive Eating Approach from the American Organization of Intuitive Eating Professionals. • She is the Founder, the President, and the Consulting Trainer of UNIKAL Online Institute, NPO Association UNIKAL, and “Emotions & Eating” Academy. • Furthermore, Dr. Elisaveta Pavlova is a Member of the Senior Advisory Committee of iaedp™, and an ex-Board Member, and ex-Member of the International Board Advisory Committee of iaedp™ • A President of the International Chapter of the International Association for ED iaedp™ • A Professional Partner to the WHO (World Health Organization) Global Clinical Practice Network.

Credit Information

What Students Are Saying

4.7 out of 5
Student's Choice
48 reviews
  • KS
    KanTak S.
    starstarstarstarstar

    Good Material

  • CB
    Cecilia B.
    starstarstarstarstar

    This was a good reminder and reinforced some facts we sometimes forget or take for granted

  • FQ
    Farzana Q.
    starstarstarstarstar

    This course was very good. I was able to reflect on the mistakes I have made in the way I have communicated in the past. It also helped me remember ways where I was a good listener, and communicator. By taking the positive messages of active and effective listening and asking the right questions will, hopefully, help me in the future. Understanding the importance of not letting emotions lead the conversation was one of the most important topics for me. Thank you.

Frequently Asked Questions

We are a registered provider with 300+ associations and regulatory bodies worldwide. We operate across 27 global markets including Canada, the US, Australia, and the UK. Every course page clearly displays its specific accreditations. Upon completion, you receive a professional certificate that can be validated online. Our certificates include all necessary accreditation details, credit hours, and completion dates, and are formatted specifically to meet the submission requirements of most global regulatory bodies.

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