Including Ethical Issues in Litigation.
This course is an overview of 5 personality patterns, their common cognitive distortions and recent brain research. Examples of high conflict behaviors are provided with 4 key skills for managing them.
Techniques for in-person and written communication using EAR Statements and BIFF Responses are provided with tips for avoiding several common ethical pitfalls.
Applicable to attorneys primarily; secondarily to other professionals.
Course Outline Part 1: Understanding High Conflict People in Legal Disputes Part 2: Managing High Conflict People in Legal Disputes Part 3: Ethical Issues in Litigation, Negotiation and Mediation When Dealing with High Conflict People
Understanding & Managing High Conflict Legal Disputes
Bill Eddy is a pioneer in high-conflict personality theory and one of the most influential voices in modern conflict resolution. As a lawyer, mediator, therapist, and bestselling author of more than 30 books, he developed widely used tools including The CARS Method®, BIFF Response®, EAR Statements™, and the New Ways® series. His work is used across workplaces, courts, healthcare, government, and human services around the world. Bill’s integrated mental health and legal expertise continues to shape HCI’s research-driven methods for managing all levels of conflict. He also co-hosts the podcast It’s All Your Fault!
