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Insurance Policy Interpretation: Key Issues in Coverage Disputes

Navigate complex coverage claims by mastering the rules of policy construction, decoding ambiguous language, and developing winning strategies for high-stakes insurance disputes.

Created byVerne Pedro
BeginnerUpdated May 12, 2026
Insurance Policy Interpretation: Key Issues in Coverage Disputes

What You'll Learn

check_circleIdentify key judicial approaches used to interpret insurance policy language and resolve ambiguity.
check_circleDistinguish between the admissibility and use of extrinsic evidence across coverage disputes.
check_circleCompare the legal treatment of self-insured retentions and deductibles in commercial insurance policies.
check_circleAnalyze recurring coverage interpretation issues across major commercial policy lines, including CGL, D&O, cyber, and professional liability.

About This Course

Insurance coverage disputes turn on language—but not language alone. Questions about how courts interpret policy terms, when they consider evidence beyond the four corners of the policy, and how they treat financial structures governing risk allocation between insurers and insureds arise in nearly every significant coverage matter. Attorneys handling coverage disputes regularly encounter recurring interpretive issues across multiple policy forms and lines of coverage, making a solid understanding of the governing doctrinal framework essential to effective analysis.

Policy interpretation is not a neutral exercise. Courts apply rules such as construing ambiguity against the insurer, applying the insured’s reasonable expectations, and interpreting exclusions narrowly—approaches that can favour different parties depending on the jurisdiction and issue involved. The admissibility of extrinsic evidence, including underwriting materials, broker communications, and parol evidence, adds further complexity because courts differ significantly on when such materials may be used to resolve ambiguity. In addition, the treatment of self-insured retentions and deductibles—while structurally similar but legally distinct—continues to generate inconsistent case law.

This session examines three of the most common areas of dispute in commercial insurance coverage practice: the interpretation of policy language, the use of extrinsic evidence to resolve ambiguity, and the legal treatment of self-insured retentions and deductibles. The discussion draws on practical experience across commercial general liability, professional liability, D&O, cyber, and first-party property coverage matters.

Your Instructor

Verne Pedro
Verne Pedro

In-House Counsel | Axon Underwriting

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Verne A. Pedro joined Axon Underwriting in August 2023 as In-House Counsel. Verne has practiced law for over 20 years focusing on a diverse insurance coverage counseling and litigation practice. Verne’s practice has encompassed a wide range of complex coverage matters, including commercial general liability, directors and officers, errors and omissions, cyber and data loss, professional liability, employment practices, and first-party property. Throughout his career, he has litigated construction accidents, transportation, subrogation, products liability, premises liability, copyright, and other civil litigation matters. Prior to joining Axon, Verne was the Managing Partner in the New Jersey office of a well-established defense firm. Verne has a B.A. in English from Rutgers University and earned his J.D. from Seton Hall University School of Law in 2001. During law school he handled significant toxic tort claims for AIG. He is admitted to practice in all state and federal courts in New York, New Jersey, and Pennsylvania.

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We are a registered provider with 327+ associations and regulatory bodies worldwide. We operate across 29 global markets including Canada, the US, Australia, and the UK. Every course page clearly displays its specific accreditations. Upon completion, you receive a professional certificate that can be validated online. Our certificates include all necessary accreditation details, credit hours, and completion dates, and are formatted specifically to meet the submission requirements of most global regulatory bodies.

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