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Courses/Law/Mediation/ Arbitration

FINRA Arbitration: Emerging Issues and Best Practices

Master current FINRA arbitration trends, updates, and expert strategies for successful dispute resolution. Gain essential insights to navigate complex cases and achieve optimal outcomes.

Created byKnowledge Group
IntermediateUpdated Jul 1, 2025
FINRA Arbitration: Emerging Issues and Best Practices

What You'll Learn

check_circleIdentify emerging trends in FINRA arbitration, including changes in case volume, claim types, and outcomes.
check_circleApply best practices for preparing and presenting cases effectively in arbitration proceedings.
check_circleUnderstand recent rule changes and regulatory updates affecting the FINRA arbitration process.
check_circleDevelop strategies for managing disputes involving complex financial products.

About This Course

The world of FINRA arbitration is constantly evolving, and staying ahead of emerging issues is critical for financial professionals, legal experts, and compliance officers.

Join Margaret L. Watson, Shareholder at Littler Mendelson P.C., Debra A. Jenks, Esq., Partner at Debra A. Jenks, P.A., and Cheryl Shao-Raw Chang, Associate at Stradley Ronon Stevens & Young, LLP as they provide a comprehensive exploration of current trends, challenges, and effective strategies for navigating the complexities of FINRA arbitration.


Key Topics:
  • Emerging trends in FINRA arbitration, including case volume, claim types, and outcomes.
  • Best practices for preparing and presenting cases effectively in arbitration proceedings.
  • Recent rule changes and regulatory updates impacting arbitration processes.
  • Strategies for managing disputes involving complex financial products.
  • Insights on selecting arbitrators and understanding their decision-making processes.
  • Practical tips to avoid common pitfalls in FINRA arbitration.

Your Instructors

Knowledge Group
Knowledge Group

Live and Recorded CLE & CPE Webcasts in the Legal, Tax, Finance, Risk, Compliance and Human Resources Industries

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Founded in November 2006, The Knowledge Group has established itself as a premier eLearning hub for Continuing Legal Education (CLE), Continuing Professional Education (CPE), and technology-focused webcasts. We equip lawyers, accountants, and industry professionals with expert-driven insights, timely regulatory updates, and practical strategies to help them stay ahead in an ever-evolving landscape.

Debra A.  Jenks, Esq.,
Debra A. Jenks, Esq.,

Partner at Debra A. Jenks, P.A.,

Ms. Jenks has 40 years of legal experience representing financial institutions, wirehouses, independent broker-dealers, insured broker-dealers, investment professionals, officers and directors, and financial advisers in retail, industry, and employment disputes as well as in compliance and regulatory matters. She defends registered persons and entities in regulatory matters. She has represented retail and institutional investors in securities matters and arbitration.

Margaret L.  Watson
Margaret L. Watson

Shareholder at Littler Mendelson P.C.,

Margaret L. Watson has more than 30 years of experience in employment litigation, internal investigations and alternative dispute resolution. She has litigated numerous cases in federal and state courts as well as in arbitrations (FINRA, AAA, JAMS) and agency proceedings. She regularly defends employers and individual managers in cases involving discrimination and retaliation claims under Title VII, Section 1981, ADA, ADEA, FLSA, FMLA, Dodd-Frank Act and related New York State and City laws, as well as common law tort and contract claims, including U-5 defamation claims and the enforcement of restrictive covenants. For approximately ten years, Margaret was employed by a large national wealth management financial services company, where she served as litigation counsel. Margaret is a graduate, cum laude, of the Harvard Law School. Margaret currently serves as Co-Chair of Littler Mendelson’s Financial Services Industry Group.

Cheryl Shao-Raw  Chang
Cheryl Shao-Raw Chang

Associate at Stradley Ronon Stevens & Young, LLP

Cheryl Shao-Raw Chang is an associate at Stradley Ronon in Southern California, where she focuses her practice on securities litigation. She defends against claims for breach of contract and fiduciary duty; fraud; suitability-related claims; negligence and negligent supervision; violations of National Association of Securities Dealers (NASD), New York Stock Exchange (NYSE) and Financial Industry Regulatory Authority (FINRA) rules; and violations of the Securities Exchange Act and related state statutes. Cheryl can be reached at cchang@stradley.com.

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We are a registered provider with 327+ associations and regulatory bodies worldwide. We operate across 29 global markets including Canada, the US, Australia, and the UK. Every course page clearly displays its specific accreditations. Upon completion, you receive a professional certificate that can be validated online. Our certificates include all necessary accreditation details, credit hours, and completion dates, and are formatted specifically to meet the submission requirements of most global regulatory bodies.

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