Mastering Employment Arbitration: Effective ADR Strategies for Modern Workplaces

This course provides an in-depth exploration of employment arbitration, a crucial aspect of alternative dispute resolution (ADR) methods. Participants will gain insights into the current landscape of employment arbitration, focusing on key issues such as wrongful termination, discrimination, harassment, wage and hour claims, and breach of contract. With expert guidance from leading professionals in the field, learners will understand the benefits of arbitration, including its efficiency, cost-effectiveness, and confidentiality. The course will also cover the latest trends and innovations in arbitration, including the rise of mass arbitrations and the impact of technological advancements like AI in arbitration processes.

Vice President of the Commercial Division of the American Arbitration Association in New York
Jeffrey T. Zaino, Esq. is the Vice President of the Commercial Division of the American Arbitration Association in New York. He oversees administration of the large, complex commercial caseload, user outreach, and panel of commercial neutrals in New York. He joined the Association in 1990. Mr. Zaino is dedicated to promoting ADR methods and services. His professional affiliations include the American Bar Association (Executive Committee Member of the Dispute Resolution Section, Marketing Committee and Chair of the Arbitration Committee of the Business Law Section), Connecticut Bar Association, District of Columbia Bar Association, New York State Bar Association (Dispute Resolution Section - Executive Committee Member and Chair of the Public Relations Committee and Blog Administrator for the Section and Commercial & Federal Litigation Section - Chair of the ADR Committee), New York City Bar Association (Member of the Arbitration Committee and Affiliate Member of the ADR Committee), Board of Advisors of the Scheinman Institute on Conflict Resolution, New York Law School Advisory Committee, American Bankruptcy Institute (Mediation Committee), Campaign for Greener Arbitration Northeast Committee, and Westchester County Bar Association. He has also written and published extensively on the topics of election reform and ADR and has appeared on CNN, MSNBC, and Bloomberg to discuss national election reform efforts and the Help America Vote Act. AAA LinkedIn Policy provides that this profile exists for informational purposes. Any connections or links referenced here should not be viewed to reflect any type of relationship or endorsement with those individuals or organizations.

Vice President Labor, Employment and Elections | American Arbitration Association
Ann Lesser heads up the AAA® New York Regional Office, focusing on the AAA’s Labor, Employment and Elections Division. In that role, she oversees the labor and employment caseload interacting with AAA’s clients who file labor and employment cases and the panelists who serve as arbitrators and mediators in those cases in New York, Massachusetts, Connecticut, Maine, New Hampshire, and Vermont. Additionally, she oversees AAA’s election services in those states and is engaged in outreach and educational programming in those states as well. Ann also co-chairs AAA’s diversity and inclusion committee. Ann’s professional affiliations include The American Bar Association (labor and Employment Section) New York State Bar where she is on the Executive Board of the New York State Bar and co-chair of the ADR sub-committee. New York City Bar Association (member of the labor and employment section). New York City LERA (past president) and Long Island LERA (executive board member). Nassau County Bar (member of the labor and employment section and dispute resolution section). ABA (member of the Labor and Employment Section). Prior to joining the AAA, Ann served with Region 29 of the National Labor Relations Board in Brooklyn, NY, where she investigated unfair labor practice charges and represented the General Counsel in formal hearings before Administrative Law Judges and in federal court proceedings for injunctive relief. She also served as a hearing officer and decision writer in Representation cases and conducted elections. Ann earned a BA Degree in International Relations from Tufts University, a JD from Suffolk University School of Law, and a Masters in International Affairs from Columbia University.