How to manage the privacy, dignity, and clinical risks of AI companions in senior living environments.

Artificial intelligence is moving rapidly into senior living, assisted living, home care, and other aging services settings through resident-facing tools such as AI companions, conversational agents, engagement platforms, documentation supports, and predictive systems. These technologies may promise reduced loneliness, improved engagement, and operational efficiencies, but they also create substantial legal and compliance challenges involving privacy, consent, transparency, dignity, vendor oversight, documentation practices, fraud-related risks, and workflow-based health privacy exposure.
In this CLE webinar, Jason J. Oliveri, Partner at Hinshaw & Culbertson LLP, will provide a practical legal and compliance framework for evaluating emotionally intelligent AI and related resident-facing AI tools in elder care. The program will examine how these tools differ from ordinary software, when they fall inside or outside clinical workflows, how organizations should classify and risk-rank them, what contract and policy controls are needed, and how in-house counsel and compliance professionals can build auditable governance, monitoring, and incident-response structures around deployment. The session will also address especially sensitive issues involving identity, disclosure, and dignity where AI systems may infer or retain highly personal information about vulnerable older adults.

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Partner at Hinshaw & Culbertson LLP
Jason J. Oliveri is a partner at Hinshaw & Culbertson LLP and an experienced data privacy attorney who advises domestic and international businesses on compliance with a rapidly expanding web of privacy, cybersecurity, and AI-related regulations in the United States and abroad, including GLBA, CCPA, GDPR, and other regimes. He counsels financial institutions, healthcare organizations, and technology and consumer facing companies on data governance, cross-border data strategy, data breach notification, and regulatory investigations arising out of cyber incidents and digital consumer engagement. Jason regularly writes and speaks on privacy and cyber issues, including AI governance and has been featured in Cyber Defense Magazine, Privacy Daily, and other industry publications. He also provides practical compliance playbooks on topics such as hospital website tracking, children’s privacy, and health data, helping clients operationalize privacy-by-design and cybersecurity controls in complex, highly regulated environments.