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Emotional Intelligence for New Managers and Professionals

Navigate your professional world with confidence and impact to boost your leadership potential.

Created byMike Claytonworkspace_premiumBest Instructor
BeginnerUpdated Dec 12, 2025

What You'll Learn

  • check_circleUnderstand the scientific basis of emotional intelligence, including insights from neuroscience.
  • check_circleDevelop heightened self-awareness to understand your strengths, weaknesses, values, and emotional patterns.
  • check_circleCultivate self-motivation to drive achievement, resilience, initiative, and cognitive reappraisal.
  • check_circleBuild strong social skills for improved communication, collaboration, conflict resolution, and leadership.
  • check_circleMaster self-regulation techniques to control impulses, adapt to change, and make rational decisions under pressure.
  • check_circleUse social skills for leadership & team performance, and apply practical strategies to manage challenging situations.

About This Course

Boost your leadership abilities and professional interactions. This course dives into the crucial role of emotional intelligence in the workplace. It moves beyond traditional IQ to focus on:

  • Self-awareness
  • Self-regulation
  • Motivation
  • Empathy
  • Social skills

You'll learn to:

  • Understand and manage your own emotional responses,
  • Leverage insights from neuroscience to enhance your control over reactions, and
  • Apply practical techniques like cognitive reappraisal to foster a positive mindset.

The course will give you a comprehensive overview of the field. It explores influential emotional intelligence models from pioneers like:

  • Howard Gardner
  • Daniel Goleman
  • Peter Salovey & John Mayer
  • Reuven Bar-On

It provides professionals like you with essential tools to:

  • Enhance self-awareness
  • Improve communication
  • Master your emotions
  • Build powerful relationships

And it will empower you to lead with:

  • Greater self-awareness
  • Enhanced self-control
  • Deeper empathy, and
  • Stronger relationships

Key learning outcomes include:

  • Develop heightened self-awareness to understand your strengths, weaknesses, values, and emotional patterns.
  • Master self-regulation techniques to control impulses, adapt to change, and make rational decisions under pressure.
  • Cultivate self-motivation to drive achievement, resilience, and initiative.
  • Enhance empathy and social awareness to read and understand the emotions of others.
  • Build strong social skills for improved communication, collaboration, conflict resolution, and leadership.
  • Understand the scientific basis of emotional intelligence, including insights from neuroscience.
  • Apply practical strategies to manage challenging situations.
  • Recognize the profound impact of emotional intelligence on workplace performance, relationships, and well-being.

This course is for new managers and professionals who want to optimize personal effectiveness and make a positive impact on their teams and organizations.

Discover how to:

  • Transform emotions into valuable information,
  • Navigate complex social dynamics, and
  • Become a more effective and inspiring leader.

Course Content

3 activities • 14 videos • duration: 1h 38m

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Overview of Emotional Intelligence7 videos • 49 min
  • videocamIntroduction to Emotional Intelligence
    Duration 6:33
  • videocamEmotional Intelligence at Work: Why is it Important?
    Duration 8:15
  • videocamHoward Gardner: EI in the Multiple Intelligences Model
    Duration 7:22
  • videocamEmotional Quotient (EQ): The Reuven Bar-On Model
    Duration 4:56
  • videocamDaniel Goleman: Working with EI
    Duration 9:04
  • videocamSalovey & Mayer: 4 Emotional Intelligence Abilities
    Duration 5:12
  • videocamCritical Assessment of Emotional Intelligence: For & Against
    Duration 8:24
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The Components of Emotional Intelligence5 videos • 36 min
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Applying Emotional Intelligence2 videos • 11 min

Your Instructor

Mike Clayton

Business Trainer, Author and Speaker

menu_book28 courses
star1,581 reviews

Dr Mike Clayton is a business trainer, author and speaker. Since 2002, he has been helping professionals, managers and leaders to excel in their roles with management, leadership, and personal effectiveness training. Mike has written over a dozen books for major publishers like Wiley, Macmillan and Pearson, including: Powerhouse, How to Manage a Great Project, How to Speak so People Listen, Brilliant Time Management, and The Influence Agenda. Mike's professional background is 12 years as a project management professional with the London office of international management consultancy Deloitte. Prior to that, Mike had an academic career in Physics, working at the world renowned Schuster Laboratory of the University of Manchester.

Credit Information

What Students Are Saying

4.9 out of 5
Student's Choice
70 reviews
  • EJ
    Emoke J.
    starstarstarstarstar

    Enjoyable and refreshing presentation.

  • DB
    David B.
    starstarstarstarstar

    Very well presented, interesting material. With good suggestions for further reading. I enjoyed it.

Frequently Asked Questions

We are a registered provider with 300+ associations and regulatory bodies worldwide. We operate across 27 global markets including Canada, the US, Australia, and the UK. Every course page clearly displays its specific accreditations. Upon completion, you receive a professional certificate that can be validated online. Our certificates include all necessary accreditation details, credit hours, and completion dates, and are formatted specifically to meet the submission requirements of most global regulatory bodies.

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