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Courses/Law/Legal Ethics

Effective Strategies for Avoiding Ethics Mistakes: Mediation

Master the critical ethical boundaries and professional strategies to avoid common pitfalls in mediation and dispute resolution.

Created byFrancine Griesing
BeginnerUpdated Apr 15, 2026
Effective Strategies for Avoiding Ethics Mistakes: Mediation

What You'll Learn

check_circleIdentify and apply ethical obligations for both lawyer-advocates and neutral mediators.
check_circleAnalyze the distinctions between permissible puffery and material misrepresentation in settlement negotiations.
check_circleDevelop effective strategies for preparing clients for the mediation process to ensure informed self-determination.
check_circleImplement best practices for memorializing settlement agreements to prevent post-mediation disputes.

About This Course

In the complex and dynamic environment of mediation, maintaining the highest ethical standards is not just a regulatory requirement—it is the foundation of the process itself. Trust, neutrality, and confidentiality are essential to helping parties resolve disputes, but even the most well-intentioned mediators and advocates can inadvertently fall into ethical traps.

Effective Strategies for Avoiding Ethics Mistakes: Mediation is a practical, scenario-driven course designed to help alternative dispute resolution (ADR) professionals navigate the ethical gray areas of mediation. Through real-world case studies and expert insights, participants will learn how to identify potential ethical pitfalls before they escalate, protect the integrity of the mediation process, and safeguard their professional reputations.

What You Will Learn:

By the end of this course, participants will be able to:

  • Navigate Conflicts of Interest: Learn how to properly identify, disclose, and manage potential conflicts of interest before and during a mediation session.
  • Protect Confidentiality: Understand the strict boundaries of mediation confidentiality, including statutory exceptions and how to handle unauthorized disclosures.
  • Ensure Party Self-Determination: Discover strategies to empower parties to make their own voluntary decisions without crossing the line into coercion or undue influence.
  • Maintain Impartiality: Recognize and mitigate unconscious bias, and learn techniques for remaining completely neutral, even in highly volatile disputes.
  • Avoid the Unauthorized Practice of Law (UPL): Clearly define the boundary between providing acceptable legal information versus prohibited legal advice—a common trap for both attorney and non-attorney mediators.
  • Implement Practical Frameworks: Develop a reliable, step-by-step ethical decision-making framework to apply when unexpected dilemmas arise at the mediation table.

Who Should Attend:

This course is essential for:

  • New and experienced Mediators and Arbitrators
  • Attorneys representing clients in mediation and ADR proceedings
  • Judges and settlement officers
  • Human Resources professionals and internal corporate mediators
  • Anyone involved in collaborative dispute resolution

Your Instructor

Francine Griesing
Francine Griesing

Attorney, Arbitrator, Mediator Focused on Business & Employment Dispute Prevention & Resolution | Civic Leader, Public Speaker & Published Author

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Over forty years of experience representing clients in complex business transactions, high stakes litigation, sensitive investigations, and alternate dispute resolution. Over thirty years serving as neutral in alternate dispute resolution as an arbitrator or mediator. Accepted neutral for CPR Panel of Distinguished Neutrals, American Arbitration Association roster of neutral arbitrators and mediators, FINRA Arbitration Panel, and Philadelphia Court of Common Pleas Civil Arbitration Program and Commerce Court Judge Pro Tem Program. Extensive teaching and writing experience including full semester courses in legal studies and employment law at Temple University Law School and Fox School of Business. Active civic leader. Admitted to practice in Arizona, New York, and Pennsylvania; admission pending in Utah (expected February 2026). Admitted to United States Court of Appeals for the Third Circuit, United States District Courts for the District of Arizona, Eastern District of Pennsylvania, Eastern and Southern Districts of New York. Admission pending for the United States Supreme Court.

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Frequently Asked Questions

We are a registered provider with 327+ associations and regulatory bodies worldwide. We operate across 29 global markets including Canada, the US, Australia, and the UK. Every course page clearly displays its specific accreditations. Upon completion, you receive a professional certificate that can be validated online. Our certificates include all necessary accreditation details, credit hours, and completion dates, and are formatted specifically to meet the submission requirements of most global regulatory bodies.

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