Effective and ethical client communication for attorneys.
Having trouble balancing keeping clients happy, following the ethical standards for attorney communication, and not burning yourself out? You are not alone! This will be a common-sense discussion offering some tips on how to have effective client communication while keeping yourself sane. We will also discuss some of the pertinent ethical rules that need to be followed when it comes to attorney-client communication.
Effective client relations are essential for maintaining trust, professionalism, and ethical compliance in legal practice. This course explores the balance between meeting client expectations and adhering to ethical obligations. Participants will learn strategies for clear communication, managing difficult clients, and avoiding ethical pitfalls. With real-world insights from experienced legal professionals, this course equips attorneys with practical tools to navigate client relationships while maintaining compliance with professional conduct rules.
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The NYS Academy of Trial Lawyers is the largest statewide trial bar in the US with 5,700+ lawyer and judge members. We are committed to protecting, preserving and enhancing the civil justice system. Our highly acclaimed CLE programming features extraordinary presenters covering the most timely and important topics.
Managing Partner at Powers & Santola, LLP
Amber Wright is the managing partner at Powers & Santola, LLP. She has dedicated her career to helping individuals with life-threatening conditions and injuries. Amber holds national certifications and registrations in Cardiac-Intervention Radiology and Radiology, with nearly twenty years of experience. A native of Upstate New York, she previously worked as a radiologic technologist in top cardiac catheterization labs in Colorado and Florida before moving to Albany. More
Associate Attorney at Smiley & Smiley
Michael S. Solomon is an associate attorney at Smiley & Smiley, LLP, specializing in personal injury, medical malpractice, and wrongful death cases. He earned his Juris Doctor, cum laude, from the University at Buffalo Law School in May 2015, concentrating in financial transactions. During his time there, he was active in the National Trial Team, the Consumer and Financial Advocacy Clinic, and contributed to the Buffalo Intellectual Property Journal. Prior to that, he completed his Bachelor of Arts in Political Science, cum laude, at Binghamton University in May 2012, achieving Dean's List recognition for six semesters.​ Admitted to the New York State Bar (Second Department) in 2016, Michael is also authorized to practice in the United States District Courts for both the Eastern and Southern Districts. Since January 2021, he has been serving as the Chair of the Associate Board of Directors for the New York State Academy of Trial Lawyers.
